Shipping & Delivery Policy

Shipping Information

Supreme Coolers is committed to providing timely and efficient shipping services for our customers. Please read the following shipping policy to understand how we process and deliver orders.

Order Processing Time

2.1 Order Confirmation: Once an order is placed and payment is confirmed, you will receive an order confirmation via email. This email will include your order details and a unique order number.

2.2 Processing Time: Orders are typically processed within 2 business days from Monday to Friday. Processing times may vary based on the product's availability and order volume.

Shipping Methods

3.1 Shipping Partners: We work with reputable shipping carriers to ensure reliable and secure delivery. Our primary shipping partners include Blue Dart, Delhivery, and DTDC.

3.2 Shipping Options: Customers can choose from various shipping options during the checkout process, including standard and expedited shipping. Shipping costs are calculated based on the chosen method and the destination.

Delivery Timeframes

4.1 Domestic Deliveries: For orders within India, standard shipping typically takes 7 days, while expedited shipping takes a Maximum of 3 to 5 days. Please note that these are estimated delivery times, and actual delivery may vary based on factors beyond our control.

4.2 International Deliveries: We currently do not offer international shipping. Due to logistical constraints, we are unable to offer international shipping at this time.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your order's delivery status. You can also track your order by logging into your Supreme Coolers account.

Delivery Issues

6.1 Address Accuracy: It is the responsibility of the customer to provide accurate and complete shipping information. Customers are advised to double-check their shipping information before finalizing their order. In case of any errors, please contact our customer service team immediately to rectify the issue.

6.2 Delivery Delays: While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may cause delivery delays. In the event of any unforeseen delays, we are committed to working closely with our shipping partners to ensure the prompt delivery of your order.

Contact Information

If you have any questions or concerns regarding our Shipping Policy, please contact us at:

Supreme Coolers
Opp Radha Swami Satsang Bhawan
Kachwa Road, Karnal 132001, Haryana

Email: supremeps@gmail.com
Phone: +91 8000900031 / 9896511200 / 9896511300

Thank you for choosing Supreme Coolers. We appreciate your business!